An efficient quality management system, managed by a qualified staff member, improves performance and internal efficiency, identifies inconsistencies and problems, and recognises ways to resolve. As a result, staff morale and productivity are increased, and consumers are given confidence in the business.
ACM, through its registered training organisation, delivers training courses to provide a transportable qualification that provides the necessary knowledge and skills in accordance with the standard.
We follow the six step method to develop quality management systems:
- Document your business model:
- Build relationships:
- Enable and empower your people:
- Deliver on your promises:
- Evaluate and seek improvement:
- Apply the wisdom: